Privacy policy

Privacy Statement

This website is operated by Thermostar Handels-GmbH, Auen-Süduferstraße 67, 9220 Velden, Austria. This notice describes how your personal data is processed in relation to this website.

1. What data we process about you

When you visit this website, we collect the following information: the date and time of your visit to our site, your IP address, the name and version of your web browser, the webpage (URL) you visited before visiting this site, certain cookies (see below), and personal data you provide by completing a contact form (providing your name and email address).

2. Cookies

Our website uses cookies. Cookies are small text files that the web server sends to your browser when you visit the website. Cookies allow us to recognize your browser during your next visit to our website, making it more user-friendly.

When you first access our website, a banner will appear informing you that cookies are being set, and you can access additional information about cookie data processing via a link. By using our website, you agree to the processing of data.

The “Help” option in the toolbar of most web browsers shows you how you can disable cookie acceptance, how your browser notifies you when a new cookie is set, and how to block cookies completely.

Please note that if you block cookies, certain functionalities of the website may not be available, and this could hinder or prevent full use of the site.

3. Tools used

3.1. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). The supplier is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies, text files that are stored on your computer and allow analysis of your use of the website.

Data collected by cookies about your use of this website (including your IP address and URLs of visited pages) is transmitted to Google’s servers in the USA and stored there.

The website uses the IP address anonymization feature provided by Google Analytics. Your IP address will be truncated/anonymized as soon as Google receives it. Google will use this information on our behalf to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet usage. The IP address transmitted by your browser within Google Analytics will not be linked to other data held by Google.

Objection to the collection of data via Google Analytics:
You can prevent the data collected by Google Analytics cookies by installing a browser add-on via the following link: Google Analytics Opt-out.

Note: If you do this, you may not be able to use all the features of the website.

3.2. Mapbox

This website uses Mapbox for displaying interactive maps, a service by Mapbox Inc. (1714 14th Street NW Washington, DC 20009-4309 USA). When you visit this website, information about your use of the website, including your IP address, is transmitted to Mapbox in the USA. Through a direct connection between your browser and Mapbox, the map content from Mapbox is transferred directly to your browser and embedded in the website. We have no control over the data collected in this way. If you do not want Mapbox to collect data, disable JavaScript in your browser settings. However, this will make it impossible to use the map features.

More information about data collection and processing can be found at: Mapbox Privacy.

3.3. Google Tag Manager

We use Google Tag Manager (Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. It is a solution that allows us to manage “web tags” through an interface, including services like Google Analytics and other Google marketing services. However, Google Tag Manager does not process your personal data. For information about the processing of your personal data, we invite you to read the information related to Google services.

3.4. Google Fonts

To significantly reduce the loading time of our website, we use fonts (“Google Fonts”) which are loaded from Google servers (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) if they are not already stored in your browser. Google is responsible for processing your data (IP address) sent when your browser requests the fonts. The terms of use for Google Fonts are available at Google Fonts.

3.5. Youtube

On our website, you can watch videos embedded from YouTube (a product of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

The terms of use are available at Google Terms.

4. Svrhe obrade podataka

Your personal data is processed for the following purposes:

– To allow you access to this website and to improve and develop our website;
– To compile usage statistics;
– To recognize, prevent, and investigate attacks on our website;
– To respond to your inquiries and/or carry out pre-contractual measures;
– To improve marketing activities on our website;
– To enhance technical support for users;
– To compile efficient statistics on website access;
– To accept job applications.

5. Legal Basis for Data Processing

The processing of your personal data (see point 1) is based solely on the legal grounds:

– Fulfillment of a contract with you and/or implementation of pre-contractual measures (Art. 6, Para. 1, Lit. b. GDPR);
and/or
– Our legitimate overriding interest in achieving the purposes outlined in point 4 (Art. 6, Para. 1, Lit. f. GDPR).

6. Transfer of Your Personal Data

For the purposes mentioned above, your personal data will be transferred to the following recipients:

– Our IT service providers
– Hosting providers
– Google Inc. (through the services mentioned)

Some of the aforementioned recipients are located outside the EU and/or process your personal data there. The level of data protection in these countries may not be equivalent to that within the EU. However, we only send your personal data to countries or companies that have been approved by the European Commission as having an adequate level of data protection, such as:

– Google Inc. (“Google”), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
– Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
– Mailchimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA
– Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA

Google and Facebook are certified as recipients of data under the EU-US Privacy Shield Framework. Therefore, transferring data to Google or Facebook does not violate the General Data Protection Regulation (GDPR). Additional information on the EU-US Privacy Shield Framework can be found at Privacy Shield.

7. Duration of Data Retention

The data we collect when you visit this website will be stored for a maximum of three months. Data will be stored longer only if required for investigating identified attacks on our website.

If you have provided your personal data by filling out a contact form on our website, we will store your data as long as necessary to process your request and for legal and/or statute of limitations periods.

8. Your Rights

When legal conditions are met, you have the right to access, rectify, erase, restrict processing, and transfer data. If you believe your personal data is being processed unlawfully, you can file a complaint with the relevant data protection authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).

If you have questions regarding this Privacy Statement or wish to exercise any rights mentioned in this document, feel free to contact us via email at info@thermostar.info.

9. Disclaimer

This disclaimer is part of the online offer through which you reached this website. If parts or individual wordings of this text do not correspond to the applicable legislation, are no longer correct, or are not entirely in accordance with it, this will not affect the remaining parts of the document, which will remain valid and unchanged.

9.1. Responsibility for the Content of This Website

The content of this website has been created with the utmost care. However, we do not guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages according to general laws. However, we are not obligated to monitor or investigate transmitted or stored external information that may indicate illegal activities. The obligation to remove or block the use of information according to general laws remains unaffected. Responsibility for this may arise only from the moment we become aware of a specific legal violation. If we become aware of such a violation, we will immediately remove that content.

9.2. Responsibility for Links to Third-Party Websites

Our offer contains links to external websites. We have no influence on the content of these external websites. Therefore, we cannot guarantee the content of those external sites. The provider or operator of the linked pages is always responsible for their content. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not identifiable at the time the links were placed. However, permanent monitoring of the content of linked pages is not reasonable without specific indications of a legal violation. If we become aware of a legal violation, we will immediately remove such links.

9.3. Copyright

The operators of this website make every effort to respect the copyrights of others and use only their own or freely licensed works. The contents and works created by the operators of this site are subject to copyright. Works of third parties are marked as such. Duplication, processing, distribution, and any kind of exploitation beyond the scope of copyright law requires the written consent of the respective author or creator. Downloading and copying this website is permitted only for private, non-commercial use.

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